FAQ

 

Secure Ordering & Payment Options

 

Payment methods accepted are Visa, Mastercard, Discover, American Express. All methods of payment encrypt your confidential information using the Secure Sockets Layer protocol (SSL). All orders are shipped via USPS. Packages usually ship within 3-5 days of order unless production time is specified within the listing. If you live within the U.S. and would like shipping insurance on your package, please contact me to set that up at the time you place your order.  **Prices are in USD

 

 

Returns & Refunds

 

It is important to me that you are happy with your order! If you have questions or concerns of any kind, please contact me directly at info@fullmooncrystal.com. Payment refunds will be less the original cost of shipping, unless otherwise discussed and agreed upon. The cost to return the package will be at your expense. It is strongly recommended that you add shipping insurance and tracking on the return package as Fullmoon Crystal cannot be responsible if the package does not arrive or arrives back damaged. Refunds will only be processed once the package arrives back and its contents are in the original condition. 

 

Tarot Decks/Oracle Decks and guidebooks are Final sale.